Shipping policy

NOVAGLAM Shipping Policy

We move fast — because you shouldn't have to wait to feel good.

Processing Time Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking once your order ships.

Domestic Shipping (U.S.) We offer standard and expedited shipping options at checkout. Delivery times vary by location and carrier.

International Shipping We ship internationally. Delivery times and rates vary by destination. Please note that customs fees, duties, and taxes are the responsibility of the customer and are not included in our shipping rates.

Lost or Stolen Packages Once an order is marked delivered by the carrier, NOVAGLAM is not responsible for lost or stolen packages. Please ensure your shipping address is correct before placing your order.

Incorrect Address If you entered the wrong address, contact us immediately at cristalcooley94@yahoo.com We cannot guarantee changes once an order has been processed.